Building Resilient Leadership

From management programming to well-being workshops, we help leaders build resilience so that they can help their workplaces thrive.

Why We Exist

Workplaces are experiencing high levels of stress, isolation and burnout -- leading to lower levels of innovation, and higher levels of attrition. At the crux of this problem is how we manage talent.

83%

Workplace Stress

Nearly 83% of American workers report symptoms of workplace stress, and nearly 70% say their managers play the biggest role in their well-being. The stress has gotten so bad that the majority of workers report feeling burnout.

26%

Psychological Safety

Only 26% of managers create psychological safety on their teams. The majority of them don't know how to, which contributes to over one third of Americans experiencing lower levels of belonging this year than last.

50%

Quietly Quitting

Nearly 50% of the workforce has been quietly quitting, and levels of actual quitting (attrition) have risen by nearly 20% in the last few years. Employees who are feeling lower levels of belonging and well-being are 10x as likely to quit.

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What We Do

Our core programming is focused on helping leaders cultivate their resilience through management training, community building. We also host company-wide, well-being workshops .

Resilient Leadership

Whereby managers, across levels, are given a safe, structured space to meet the challenge and calling of leadership, while cultivating deeper self-awareness, emotional regulation and social connection.

Resilience Circles

Whereby BIPOC managers explore how their specific identifies influence their emotional well-being, build community with others, and develop a more compassionate inner-dialogue.

Resilience Community

Whereby all employees understand the science of stress management, and are offered tools to better manage stress, draw boundaries, and build mindfulness into their day-to-day lives.

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Our Results

To capture the impact of our programs, we measure changes in self-reported levels of resilience, along with two sub-factors of psychological safety & well-being.

Leaders that get this right are more likely to be productive, less likely to quietly or actually quit. And, more likely to serve the long-term physical and mental health of their employee population.

NPS: 77

At Flatiron Health, our program achieved a company-wide NPS of 77 for our Resilience Community programming.

Improved Psychological Safety

100% of participants in Mandala's Resilience Circle program reported improvements in belonging & psychological safety, as shown in this video.

Improved Well-Being

100% of participants agreed or strongly agreed that Mandala's programming improved their well-being and reduced their levels of stress, as shown in this video.

Management should be as much about the long-term as it is the short-term. Not only because that’s the right way of building a company, but because there’s a huge financial ROI to doing so. I see Mandala as central in operationalizing a long-term strategy for companies like ours, helping us attract and retain talent.
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Unlike other management programs I’ve been a part of, which can feel more like data dumps, Mandala is an experience. It’s given me a safe space for me and my peers to introspect, learn and connect. And it’s helped me show up to hard conversations in a more centered and grounded way.

Cat Miller

CTO - Flatiron Health

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Case Study

Flatiron Health

We’ve been honored to partner with Flatiron Health, a subsidiary of Roche Pharma, in building Resilient Leadership within their workplace.

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Our Differentiators

“As the company's chief operating officer I’m responsible for making sure we are building a culture that supports our mission and ideals. Mandala helps us do both.

Mandala has helped me better connect with and understand people on my team, many of whom have very different perspectives and lived experiences.

What makes Mandala special is that it’s given us very practical, easy-to-integrate tools that are informed by values that we hold. It has helped make us a stronger and better community that attracts and retains talent, and in doing so, it helps us create stronger and better business outcomes.”

Bruce Gottlieb

Chief Operating Officer - Flatiron Health

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1

Community

Reading a book or listening to a podcast or finishing a course can be helpful, but there's no substitute for being around other humans who are committed to learning and healing together. Our programming centers the power of community at every stage, enabling us to see utilization rates that are 3-4x the average benefit.

2

Customized

We create personas and narrative arcs that resonate with the specific experiences that employees are going through at a moment in time. We also focus on what an organization needs most, tailoring our content to meet the needs of organizations as opposed to providing a single sized solution that fits all.

3

BIPOC -Centric

Our programming was built to serve Black, Indigenous and People of Color. We mention this not just because one of our services directly addresses their needs, but because we believe by building for those who’ve been left out of the conversation, we’re able to best serve all.

What People Say:

“Mandala felt like food for the soul. It became a safe place for me that I could go to every week. Before Mandala, there would be many days where I would’ve been a stress ball getting off to work. But now as I go through my day I’m decompressing, at the end of the day, I’m not this ball of negative energy. I’ll go grab my guitar off the wall, I’m smiling and energetic.”

Dwana Agosto

Compliance Manager

“Mandala has helped me understand how I as a person of color navigate through life personally and professionally. And also, it provided me tools on how to be compassionate to myself, deal with my stressors, and be able to understand the world a bit better than prior to joining this.”

Amri Abuseman

Director of Engineering

“Mandala’s Resilient Leadership program has been one of the most powerful interventions I’ve been exposed to in the workplace, changing how I work with my team and the people around me. One of the challenges I’ve had in my career is learning how to have difficult conversations. I find that now, I’ve been able to understand how to communicate in a way that’s both direct, and empathetic of people’s experiences. Every manager or leader in the workplace would benefit from what Mandala has to offer.”

Irene Nunes

VP of Global Regulatory Affairs

“Mandala has been one of the most powerful investments we’ve made into our workplace. From our managers, to our BIPOC employees, to our entire workforce, this is the kind of programming which can move the needle on psychological safety, well-being and ultimately resilience.
I’ve heard feedback from participants like, “this has changed how I interact with my kids,” or it’s “given me a moment of pause before I reacted.” That’s why I got into this work – to create an employee experience that actually meets the needs of people.
And on a personal level, I’m seeing a different level of engagement in any initiative. Mandala isn't a service that sits on a shelf. It’s a service that transforms how we understand ourselves and each other. And how resiliently we face the changes, the ups and downs that a business goes through. ”

Chante Butler

Head of DEI at Flatiron Health

Don't settle for quiet quitting. There's another way.

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